Determined by Design

Interior designers creating inclusive spaces, especially for Black and Brown communities.

In-House Drafting Transformation

To streamline projects, Determined By Design shifted to in-house drafting and rendering using Autodesk Revit. TenK Solutions provided hardware setup and network support to empower growth and ensure seamless operation. While the solution achieved its technical objectives, post-implementation feedback highlighted opportunities for future cloud-based alternatives. The implementation delivered:

• Successfully deployed high-performance server and workstations for Revit/3D rendering
• Cut outsourcing costs by approximately $45,000 annually
• Implemented automated daily backups of project files
• Enabled concurrent work on up to 3 major projects
• Supported files up to 2GB with no performance degradation
• Enhanced quality control through in-house revision capability

Lessons Learned & Future Recommendations:

• On-premise server noise impact on office environment exceeded expectations
• Cloud-based solutions could offer similar performance with reduced environmental impact

These improvements significantly enhanced the firm's design capabilities while highlighting valuable insights for future technology planning.

wHY Architecture

Architecture studio connecting people, culture, and place through design.

Seamless Remote Operations for Architecture

Facing relocation challenges, wHY Architecture sought secure, direct connectivity between home and main offices. TenK Solutions implemented a P2P VPN and Cisco networking to enable secure remote operations. This targeted solution delivered:

• Successfully connected 8 remote workstations to main office
• Enabled secure access to 2TB+ of project files
• 99.9% VPN uptime since implementation
• Supported concurrent access for 15+ users
• Cut remote connectivity costs by 40% vs previous solution
• Seamless integration with existing workflow tools
• Enabled real-time collaboration on large design files
• Reduced IT support calls by 50%

These improvements created a secure, reliable, and cost-effective remote work environment that maintains the firm's high productivity standards while enabling flexible work arrangements.

The PHFAMOESCEF

Prince Hall Free & Accepted Masons & Order of the Eastern Star Charitable Education Foundation.

Optimizing IT and Reducing Costs by 27% for PHFAMOESCEF

TenK Solutions restructured PHFAMOESCEF's digital ecosystem, transitioning email from ISP provider to utilizing the Microsoft 365 ecosystem, consolidating WAN and UCaaS services, and migrating from commercial coax to a dedicated fiber setup for WAN and IPTV, allowing them to transition from PBX on POTS to a VOIP UCaaS solution. This comprehensive digital transformation delivered:

• 27% reduction in total IT and telecommunications expenses
• Upgraded internet speeds from 1000/30 Mbps to 200/200 Mbps
• Successfully migrated 15+ email accounts to Microsoft 365
• Eliminated 20+ legacy POTS lines, saving $1,200 monthly
• Deployed 25+ VOIP phones across three facilities
• Consolidated 4 separate vendors down to 2
• Achieved 99.9% uptime with new dedicated fiber connection
• Enhanced security with Microsoft 365 Advanced Threat Protection
• Simplified billing from multiple invoices to single monthly statement
• Successfully integrated IPTV services for 10+ displays

These improvements modernized their infrastructure while significantly reducing costs and complexity, creating a more efficient and reliable technology environment for staff and residents.

Smile Design Studio of Bethesda

Smile Design Studio of Bethesda focuses on providing high-quality dental services in the Bethesda area.

Migrating Smile Design Studio to Cloud Solutions

TenK Solutions facilitated Smile Design Studio's shift from server-based to cloud-based EMR software and developed a custom IT strategy for smooth operations during a growth acquisition. After acquisition, we helped tackle legacy connectivity challenges by working with Comcast on hardware replacements. This comprehensive migration and optimization delivered:

• Zero downtime during the transition process
• Reduced IT infrastructure costs by 45%
• Enhanced security with modern encryption protocols
• Integrated 3 new operatory stations post-acquisition
• Successfully coordinated with Comcast to replace outdated modems and routers
• Achieved HIPAA compliance with new security measures
• Enabled secure remote access for staff

These improvements created a robust, scalable infrastructure that supported the practice's growth while enhancing security, efficiency, and patient care delivery.

The Monroe School

The Monroe School offers flexible educational solutions tailored to diverse student needs.

Upgrading Monroe School's Communication Infrastructure

Following a hardware-related communication failure, TenK Solutions upgraded Monroe School's outdated PBX to a modern UCaaS system, enhancing flexibility and reliability while future-proofing their communication infrastructure. Additionally, TenK Solutions optimized the school's network infrastructure through strategic WAP redistribution for optimal coverage, WLAN reprogramming, and removal of unnecessary devices and wiring. These comprehensive improvements resulted in:

• 99.9% uptime for critical communication systems
• 40% reduction in network congestion
• Elimination of Wi-Fi dead zones across main floors
• 40% improvement in overall network performance
• Reduced IT maintenance calls by 60%
• Enhanced security through removal of legacy devices
• Successfully integrated 10+ classroom phones into the new UCaaS platform

These optimizations created a more efficient, reliable, and scalable technology environment that better serves the school's communication and networking needs while reducing operational overhead.

New Beginnings Vocational Program

New Beginnings Vocational Program equips students with essential skills for career readiness.

Implementing Google Workspace for New Beginnings Vocational Program

TenK Solutions configured the LAN/WLAN and deployed Google Workspace for Education at New Beginnings Vocational Program, along with securing Chromebook licenses to manage assets. The comprehensive solution delivered:

• Successfully deployed Google Workspace for 50+ students and staff
• Configured secure network access across all classrooms
• Implemented enterprise-grade network security protocols
• Managed deployment of 10+ Chromebooks with automated updates
• Achieved 100% adoption rate within first month of implementation
• Implemented content filtering and security policies for CIPA compliance

This cloud-based infrastructure transformation provided a scalable, secure, and manageable IT environment that aligns with the program's mission of preparing students for modern workplace technologies.

First Chair Pediatric Dentistry

First Chair Pediatric Dentistry specializes in pediatric dental care with a patient-centered approach.

Optimizing IT Resources for First Chair Pediatric Dentistry

After receiving a distress call about a front desk PC that was too ill-performing to be productive, TenK Solutions assisted by reallocating resources, moving X-ray and EMR services to dedicated servers and upgrading physical memory. Through strategic infrastructure reorganization and hardware upgrades, the solution delivered:

• 90% faster EMR access and response times
• Dedicated server processing for X-ray imaging, reducing load times by 65%
• Zero front desk workflow interruptions post-implementation
• RAM upgrade from 8GB to 32GB enabling smoother multitasking
• Decreased patient wait times by an average of 5 minutes per check-in
• Eliminated system crashes that previously occurred 2-3 times daily
• Create shared drives for network scanning, improving communications workflow

These improvements significantly enhanced the practice's operational efficiency, leading to improved patient experience and staff satisfaction while maximizing existing hardware investments.